Prepared for HIRA Industries
OverviewLive demo
Technical Solution Walkthrough

One platform to run warehouse and transportation operations across all six HIRA plants.

An interactive walkthrough of the integrated Warehouse & Transportation Management platform Silwatech has designed for HIRA Industries, built around HIRA's own documented processes. It moves through the scope, architecture, integrations, security and delivery plan in the order your engineering team reviews them, with the working product one click away.

Integrated WMS + TMSWeb, Tablet and RF appsSAP Integration Suite (BTP)26-week delivery
rHIRA Platform · Control TowerLive
0
Inbound units today
6 plants
0
On QC hold
Action needed
0
Dispatched
98.6% on time
Throughput by plantunits / hr
Put-away confirmedLPN 4471-002 → BIN A-14-03
Synced to SAP
SAP BTP · synced
AWS · me-central-1
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01 · Introduction

A warehouse and transportation platform, engineered for how HIRA actually operates.

HIRA Industries runs one of the region’s largest insulation and MEP manufacturing operations, with brands such as Aerofoam, Aeroduct and Rubtech produced across more than sixteen facilities worldwide. This programme targets the six UAE plants with one integrated Warehouse & Transportation Management platform: the System of Execution for daily operations, built step by step from HIRA's own process documents, while SAP ERP remains the System of Record.

Every stage of the material lifecycle is brought into a single flow: supplier deliveries are received and verified against purchase orders, quality holds are managed, stock is put away by bin, production is issued in full pallets and received back as finished goods, outbound orders are waved, picked, staged and dispatched, and transportation is planned, tracked and settled. Each movement is tracked by QR and LPN so inventory stays accurate and fully traceable across all six sites.

Above all, the platform automates the hand-offs that cost time and money today: receiving opens QC on its own, QC approval releases bins, wave closure posts PGI, dispatch triggers tracking. People decide; the system does the routing, posting and paperwork.

QR and LPN traceabilityAutomated process hand-offsSAP stays System of Record
Engagement at a glance
ScopeIntegrated WMS + TMS platform, six UAE plants
ApplicationsDesktop web portal, supervisor tablet, RF handhelds
IntegrationSAP ERP via SAP Integration Suite (BTP), GPS tracking
CloudAWS, deployed to the HIRA production account
Delivery26 weeks, hybrid Waterfall and Agile
TeamFifteen specialists across engineering, QA and DevOps
Support60 days hypercare, optional 12-month AMC

Delivered by Silwatech

Enterprise software engineering for mission-critical operations, with more than two decades of delivery across the UAE, GCC, Europe and Africa.

ISO 27001ISO 9001
0
Projects delivered
0
Specialists
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Client retention
0
Global delivery locations
Trusted by government and enterprise across the region
Government of SharjahDubai MunicipalityRTADubai ChamberMinistry of TourismALDARSharjah AirportAbu Dhabi CustomsTAQAPUMA EnergyORIXStarbucksSOMPOWasl
02 · Solution Overview

Three surfaces, one integrated platform.

The platform spans a desktop web portal, a supervisor tablet app and operator RF handhelds, bringing warehouse execution and transportation execution into one operational environment. All three surfaces write to one NestJS backend that stays continuously in step with SAP, so the floor and the ERP never drift apart.

Next.js on desktop

Desktop Web Portal

Managers, planners, controllers and administrators

The control tower of the system of execution: warehouse, inventory, production, outbound and transportation operations, with dashboards, exceptions, reports and administration across every plant.

Executive and operational dashboards
Inbound to dispatch, plus transportation planning
Exception centre with SAP retry queue
Master data, reports, KPIs and audit trails
Flutter on rugged Android tablet

Supervisor Tablet

Supervisor on the floor

Open receiving against POs, capture vehicle details, print LPN labels, approve variances, assign tasks, verify picking and close waves, exactly as HIRA's documented flows prescribe.

Receiving headers and LPN label printing
Variance review and approvals
Task and wave assignment
Verification, closure and document upload
Flutter on rugged Android handheld

Operator RF Handheld

Operator executing tasks

Simple, scan-driven execution of receiving, putaway, picking and counting tasks, with mandatory scans and confirmation at every step.

Guided scan workflows with validation
Putaway, picking, transfers, WIP moves
Cycle counting with blind counts
Instant task notifications
End-to-end material flow

One continuous, scan-driven lifecycle from the receiving dock through production and dispatch to delivered, settled freight, and back again for returns.

InboundReceive against POs and ASNs
QualityHold, inspect, release or reject
Put-awaySystem-directed, QC-gated bins
InventoryVirtual warehouse, counts, transfers
ProductionIssue full pallets, receive FG
OutboundWave, pick, pack, load, dispatch
TransportationPlan, track, deliver, settle
ReturnsReceive, restock, post PGR
Who works where: the SOW's role-based navigation

Twelve roles, each seeing exactly the navigation its responsibilities need, enforced on the server.

Warehouse Operator
RF Handheld

Receiving, putaway, inventory, production, picking, packing and dispatch execution.

Warehouse Supervisor
Web + Tablet

Operational dashboard, inbound, inventory, production, outbound, exceptions and reports.

Inventory Controller
Web

Inventory, cycle count, adjustments, reservations and stock audit.

Quality Inspector
Web + Tablet

Quality management, hold inventory, rejections and returns.

Production User
Web

Production requests, material issue and finished goods.

Transport Coordinator
Web

Shipments, trip planning, vehicle assignment, dispatch and delivery tracking.

Operations Manager
Web

Dashboard plus inbound, inventory, production, outbound, transportation and exceptions.

Logistics Manager
Web

Transportation operations, carrier management, dispatch, GPS tracking and KPIs.

Logistics Planner
Web

Shipment, load, trip and vehicle planning with reports.

Management
Web

Executive dashboard, business insights, operational analytics and exception centre.

Warehouse Manager
Web

Dashboard, warehouse operations, inventory, transportation, reports and KPIs.

System Administrator
Web

Master data, configuration, users, roles, business rules and integrations.

03 · Platform Modules

Fifteen operational domains, one integrated platform.

Scope is organised into the functional domains of the Statement of Work: warehouse execution and transportation execution side by side, with exception management, analytics and administration around them. Select a domain to see what it covers and where it runs.

Master Data

Centralised management of every entity operations depend on, synchronised with SAP and maintained with full CRUD, validation and audit discipline.

Key capabilities
Materials with handling and storage attributesWarehouse → zone → aisle → rack → bin hierarchyHandling units, LPN rules and barcode specsVendors, customers and carriersVehicle types, routes, freight rates and contracts
Available on Web
04 · Process Automation

HIRA's documented processes, enforced and automated.

Each flow below is taken directly from HIRA's own process documents and built into the platform as a guided sequence. Steps marked AUTO happen without anyone touching the system: receiving opens QC, QC approval releases bins, wave closure posts PGI. The hand-offs that cost time today are eliminated.

RM Receiving

Receiving flow · 9 steps · 4 automated

No receipt without an approved PO. Vehicle, pallets and quantities are captured against it, variances cannot slip past tolerance, and the GRN posts itself.

01
PO synced from SAPAuto
SAP → Platform

Approved purchase orders replicate automatically with supplier, items, UOM, quantities, QC flags and due dates. Receiving is blocked without one.

02
Vehicle arrival and header
Supervisor · Tablet

PO scanned or selected, vendor auto-populated; vehicle type, number and dock captured to open the receiving transaction.

03
Pallet definition and LPN generationAuto
Supervisor · Tablet

Pallet type and count entered; the platform generates one LPN per pallet or carton.

04
Label printing and affixing
Supervisor

LPN labels print to the network printer and are affixed; every movement from here is LPN-controlled.

05
Item-level receiving
Supervisor · Tablet

Per pallet: scan LPN, scan item (validated against the PO), enter actual quantity. UOM and over-receipt tolerance enforced live.

06
Variance flaggedAuto
Platform

PO versus received compared automatically; short, excess and damaged quantities become exceptions pending supervisor approval.

07
Supervisor review
Supervisor

Accept short/excess, reject damage or hold, with mandatory remarks for the audit trail. Closure is blocked while variance exceeds tolerance.

08
Receipt closure with documents
Supervisor · Tablet

PO copy, delivery challan and damage report uploaded; receipt closed.

09
SAP GRN postedAuto
Platform → SAP

Goods receipt (movement 101) posts from the backend; stock, accounting and vendor liability update in SAP. Inventory lands as Received - Pending QC.

AutoThe platform performs this step itself: validation, task creation or SAP posting with no manual intervention.
Every flow mirrors the client's process documentsEach completed step auto-creates the next taskFull CRUD with validation and audit on every entity
05 · High-Level Solution Architecture

The whole solution, on one diagram.

Three applications, one NestJS backend carrying both warehouse and transportation domains, one PostgreSQL database, and every external system it touches, all hosted on AWS. Select any block to see what it does and the technology behind it.

Users & Applications
Super AdminWarehouse ManagerSupervisorOperator
AWS Cloud
JS
NestJS Backend APIsOn Amazon EC2 · stateless · auto scaled
Integrations & External Systems
Enterprise Wi-FiRugged Android devices
AWS Infrastructure Services

Select any block on the diagram

Every component above is explained here: what it does, why it is there and the technology behind it. The flow reads left to right: devices, the AWS entry path, the application core, the data it owns, and the systems it integrates with.

One scan, end to end
1ScanOperator scans an LPN on the handheld
2EdgeTLS request through WAF and API Gateway
3GuardJWT verified, role and permission checked
4RulesDomain module validates the movement
5CommitOne atomic transaction on PostgreSQL
6SyncMovement posted to SAP through BTP
7PushSupervisor tablet updated over sockets
Production runs in HIRA’s own AWS accountSAP ERP remains the system of recordVPC isolation, WAF, TLS and least-privilege IAM
06 · Frontend Architecture

Three applications, three architectures.

The portal, the tablet and the handheld are separate products with separate constraints, so each one gets its own architecture rather than a shared summary. Select an application to open its stack.

Frontend · Application 1 of 3

Web Portal Architecture

The control tower. Nineteen module areas spanning the SOW's full web navigation (warehouse execution, inventory, production, outbound, transportation, exceptions, analytics and administration), server-rendered so heavy management screens open fast.

FrameworkNext.js · React
Used byManagers · Planners · Controllers · Admins
Surface19 module areas
Delivered viaCloudFront edge
Web Portal · Next.jsDesktop browsers
Rendering and routingNext.jsSSRApp Router

App Router with server components and server-side rendering, so dashboards and long inventory tables arrive ready to read instead of loading in the browser.

Design system and UIReactDesign tokensCharts

A shared component library built from the Figma design system: data grids, filters, charts, forms, print previews and the same visual language as the field apps.

Access controlJWTRBACMiddleware

Route middleware validates the JWT on every navigation and resolves the role before a page renders, so each of the three web roles only ever sees its own surface.

State and data accessREST clientQuery cacheValidation

A typed REST client with a query cache, background revalidation and optimistic updates, plus schema-validated forms that reject bad input before it reaches the API.

Realtime channelSocket.IO

A socket connection carries pending tasks, QC alerts, approval requests and inventory variance notifications into the portal as they happen.

Printing and documentsPrint templatesLPN / QR

Label, sticker and transfer document payloads are composed against configurable print templates and sent straight to network printers.

Delivery and performanceCloudFrontCode splitting

Route-level code splitting, image optimisation and CloudFront edge caching keep first paint fast on plant networks.

NestJS Backend APIsAmazon API Gateway · Application Load Balancer · AWS
Application surface

Every screen area this application exposes, straight from the approved sitemap.

AuthenticationExecutive DashboardMaster DataPOs, ASNs & DocksReceivingQualityPutawayInventory & Virtual WHCycle CountTransfers & STOProductionFinished GoodsWaves & OutboundTransportation PlanningCarriers & FreightGPS & PODExceptions & Retry QueueReports & KPIsAdministration
How it reaches the backend
REST over TLSEvery call encrypted, certificates managed by ACM
JWT bearerShort-lived token, role resolved server-side
Socket.IOAlerts and approvals pushed live
Amazon S3Documents, exports and label artefacts

One design system

Web, tablet and handheld are built from the same Figma design system and component vocabulary, so the platform reads as one product.

One API contract

All three clients consume the same versioned REST contract and the same socket events, so behaviour never diverges between screens.

Role-shaped surfaces

Each application exposes only what its roles need, which keeps the operator app simple without limiting the portal.

07 · Backend Architecture

Modular NestJS services, and a movement that cannot post twice.

Every request follows the same guarded path: gateway, validation, guards, domain rules, then one atomic transaction. Nineteen isolated modules mirror the warehouse and transportation domains, and SAP, GPS and printing stay behind an integration boundary so external systems never leak into business code.

Web Portal · Supervisor Tablet · Operator HandheldThree clients, one versioned REST contract
01Entry and transportALBAPI Gateway

Web traffic arrives through the load balancer and device traffic through API Gateway. TLS is terminated at the edge, traffic is throttled, and every request is stamped with a correlation ID that follows it through logs, the database and the SAP post.

TLS terminationThrottling and rate limitsPayload size limitsCorrelation IDs
02API layerNestJSRESTJWT

Versioned REST controllers expose the contract that all three clients consume. Every request passes a validation pipe, a JWT guard and a role guard before a single line of business logic runs, and every failure returns a predictable, typed error.

Versioned REST controllersDTO validation pipesJWT authentication guardRole and permission guardsCentral exception filter
03
Domain modules

Each operational domain is an isolated NestJS module with its own controllers, services and rules. Modules talk through explicit interfaces, never through shared state, which keeps the system straightforward to test, extend and reason about.

PlatformInbound flowStock and movementOutbound flowTransportationSupporting
AuthLogin, tokens, the twelve roles, permissions and lockout
Master DataMaterials, partners, transport masters, warehouse hierarchy
InboundPOs, ASNs, dock appointments, LPN generation, receiving, GRN
QualityQC hold, quarantine moves, batch decisions, rejections
PutawayQC-gated bins, FIFO suggestions, scans and confirmation
InventoryVirtual warehouse, statuses, reservations, stock ledger
Cycle CountABC strategy, blind counts, tolerance, adjustments
TransfersBin, zone and warehouse moves plus SAP STO flows
ProductionRequests, full-pallet issue, WIP transfer, FG receipt
OutboundWaves, picking, packing, staging, loading, dispatch, PGI
ReturnsReturn receipt against DO, restock and PGR posting
ShipmentsTransport demand, consolidation and load building
Trips & VehiclesTrip planning, stop sequencing, vehicle allocation
Carriers & FreightCarrier selection, rate cards, costing, settlement
Tracking & PODGPS milestones, exceptions, proof of delivery
ReportingThe full report catalogue, KPIs and dashboards
ExceptionsPending transactions, posting failures, retry queue
NotificationsTask, replenishment, exception and approval events
IntegrationSAP, GPS and printing adapters behind one boundary
04Transaction coreACIDIdempotentAudit

Every movement is committed as a single atomic unit of work. Confirmations carry an idempotency key so a retry from a handheld that lost signal cannot double-post, bins and LPNs are guarded by optimistic locking, and each change writes an audit record.

Atomic unit of work per movementIdempotency keys on every confirmOptimistic locking on bins and LPNsImmutable audit trailOutbox for SAP posting
05Data accessAmazon RDSPostgreSQL

A repository per aggregate keeps SQL out of business code. Schema changes ship as versioned migrations, and indexing, connection pooling and query tuning keep PostgreSQL fast as transaction volume grows across six plants.

Repository per aggregateVersioned migrationsIndexing and query tuningConnection pooling
Amazon RDS for PostgreSQLPrimary store · Multi-AZ · point-in-time recovery
Amazon S3Labels, documents and exports
06
Integration layer

Each external system sits behind its own adapter with its own contract, retry policy and failure handling. SAP posts go out through the outbox with backoff and a dead-letter queue that can be replayed, so a BTP outage delays a sync without ever losing a movement.

SAP Integration SuiteBTP middleware → SAP ERP
GPS TrackingVehicle, trip and ETA data
Network PrintersLPN labels and stickers
The path of a single put-away confirmationEvery write follows the same guarded sequence, end to end
01ScanAn operator scans an LPN and confirms a put-away on the handheld.
02EdgeThe request reaches API Gateway over TLS, throttled and correlation-stamped.
03GuardThe JWT is verified and the operator's role and permissions are checked.
04ValidateThe payload is validated against the DTO contract before any logic runs.
05RulesThe put-away module checks bin capacity, stock status and task ownership.
06CommitOne atomic transaction moves the stock and writes the audit record.
07SyncThe movement is queued to the outbox and posted to SAP through BTP.
08PushThe supervisor tablet is updated over the socket, task closed.

Idempotent by design

Every write carries an idempotency key, so a retry after a dropped connection can never post the same movement twice.

Stateless services

No session state lives in the application, so instances scale out horizontally behind the load balancer without sticky routing.

System of Execution, not of record

The platform executes the floor and posts back; SAP remains the System of Record and is never overridden.

Failure is contained

An external system going quiet degrades one adapter, not the warehouse floor. Work queues, surfaces in the exception centre and replays when it returns.

08 · Third-Party Integration

Connected to SAP, without becoming SAP.

SAP remains the System of Record; the platform is the System of Execution. Master data and transactions synchronise through SAP Integration Suite (BTP), live GPS tracking feeds transportation visibility, and labels print directly to network printers. Nothing is re-keyed.

SAP side
SAP ERPSystem of record
SAP Integration SuiteBTP middleware

rHIRA Platform

Master data in, transactions back, continuously reconciled

RESTScheduled + event sync
Operations side
GPS TrackingVehicle and shipment tracking
Network PrintersLPN, QR and document labels
What synchronises with SAP

Data exchange is grouped into six areas, covering the full cycle from inbound through transportation and financial posting.

Master Data

Products / MaterialsSuppliersCustomersWarehousesStorage LocationsUnits of MeasureBatch / Serial

Inbound

Purchase OrdersAdvance Shipping NoticesGoods Receipt (GRN)Open PO Balance

Production

Production OrdersMaterial ReservationsRaw Material IssueWIP TransferFinished Goods Receipt

Inventory

Stock AvailabilityStock Transfer OrdersInventory StatusQC StatusCount Adjustments

Outbound

Sales OrdersDelivery OrdersGoods Issue (PGI)Dispatch ConfirmationCustomer Returns (PGR)

Transportation & Finance

Transport DemandFreight OrdersDelivery StatusFreight Settlement Posting

Integration assumes HIRA provides SAP Integration Suite (BTP) connectivity and that the required SAP business objects are available through standard APIs. Any custom SAP development is assessed during the integration discovery phase.

09 · SAP Integration Suite (CPI)

One middleware between SAP and the operation.

SAP On-Premise reaches the platform through SAP Integration Suite. SAP keeps ownership of master data and business documents, the platform executes warehouse and transportation work and posts its confirmations back, and CPI carries every message in between, secured, mapped and monitored in one place.

SAP On-PremiseSystem of record
SAP Cloud ConnectorSecure outbound tunnel
Integration Suite (CPI)Map, route, monitor
REST / SOAP / SFTPTransport per interface
rHIRA PlatformExecutes and confirms
The requirement
SAP stays the system of recordMaster data and business documents keep one owner. The WMS never becomes a second version of the truth.
The platform runs the floorReceiving, putaway, picking, dispatch and transportation execute in the platform, and every confirmation is posted back to SAP.
One middleware, not point-to-pointEvery interface runs through SAP Integration Suite, so there is a single place to change, secure and watch them.
Built to be operatedSecurity, retries and error handling are configured once in the integration layer rather than rebuilt per interface.
Handled inside CPI

Configured once in the integration layer, then reused by every interface that runs across it.

ConnectivityMappingValidationMonitoringSecurityRetriesError handling

No point-to-point links to maintainOne console for every interfaceA failed message is retried, not lost

Assumes HIRA provides SAP Integration Suite (BTP) and SAP Cloud Connector, with the required SAP business objects exposed through standard APIs. Any custom SAP development is assessed during integration discovery.

10 · Integration Scope

What crosses the line, in both directions.

SAP pushes the master data and documents the operation needs to act on, including ASNs, reservations and stock transfer orders. The platform sends back what actually happened, through to freight settlement. This is the working scope agreed so far; each interface is confirmed during integration discovery, before any build starts.

12
Objects SAP sends to the platform
10
Confirmations the platform returns
1
Integration layer carrying them all
SAP → Platform12 objects

Master data and business documents flow out of SAP so the warehouse and transportation teams always work from what the ERP considers true.

Material MasterBatch MasterVendorCustomerPlant & Storage LocationPurchase OrderASNProduction OrderSales Order / DO / DNSTOReservationQC Status
Platform → SAP10 confirmations

Every movement executed on the floor, through to settled freight, is posted back, so SAP stays current without anyone re-keying it.

Goods Receipt (GRN)Goods Issue (PGI)Production IssueFinished Goods ReceiptQC Status UpdateInventory AdjustmentSTO ConfirmationDispatch ConfirmationCustomer Return (PGR)Freight Settlement
Scope to be finalised in integration discoveryEach interface gets its own mapping and test

Object list provided by HIRA's SAP team and treated as provisional. Interfaces are confirmed, mapped and signed off individually during the integration discovery phase; anything added there is assessed for effort before it enters the build.

11 · Security Architecture

Defence in depth, then everything we add on top.

The AWS layers below are the baseline: network isolation, a firewall at the edge and encryption in transit. What matters more for a warehouse record is what sits above them, the access, application and audit controls written specifically against HIRA's roles, plants and workflows.

Platform baselineInfrastructure protection that applies before a request reaches the application
NetworkPrivate VPC isolation, subnet segmentation and security groups. Application servers and the database sit in private subnets with no direct route from the internet.
Amazon VPCSecurity Groups
EdgeA managed web application firewall filtering hostile and abusive traffic before it reaches the application, with rate limiting at the gateway.
AWS WAFCloudFront
TransportEncryption in transit for browser, tablet and handheld alike, with certificates managed by AWS Certificate Manager.
TLS / SSLACM
Built for HIRAThe controls we add at application level, written against your roles, plants and audit needs
Identity and AccessBuilt for HIRAAccess is shaped around the SOW's twelve-role navigation architecture and the multi-plant, multi-company structure, and it is enforced on the server rather than hidden in the interface.
JWTRBACScreen-level permissions
4.1
Role-based navigation per the SOWEach of the twelve roles, from Warehouse Operator to System Administrator, reaches exactly the navigation the SOW assigns it, configured screen by screen.
4.2
Company and warehouse scopingEvery request is scoped to the company and warehouse the user belongs to, checked server-side, so one plant cannot read or move another plant's stock.
4.3
Session timeout on the floorTablet and handheld sessions expire on inactivity, so a device left on a rack cannot be picked up and used by someone else.
4.4
Immediate revocationSuper Admin can reset a password or deactivate an account on the spot when a worker moves plant or leaves, and the token stops working.
4.5
Verified password reset and lockoutResets run through email verification, and repeated failed logins lock the account instead of allowing an open guessing attempt.
ApplicationBuilt for HIRAThe rules that stop a valid user from doing an invalid thing. These are written against HIRA's warehouse workflows, not generic hardening.
DTO validationIdempotencySecurity testing
5.1
Task ownership re-checked on the serverAn operator can only act on a task assigned to them. Ownership is verified again at confirmation, not just greyed out on the device.
5.2
Every input validated against a contractForm fields, scanned LPNs and API payloads are checked against typed contracts before a single warehouse rule runs.
5.3
Movements cannot post twiceEach confirmation carries an idempotency key, so a replayed request after a dropped Wi-Fi connection can never double-count stock.
5.4
A bounded SAP write surfaceThe integration can only write the movement types agreed in the integration specification. It can never overwrite SAP master or financial data.
5.5
Security tested before go-liveAuthentication and session handling, access control and role permissions, and input validation are all tested and written up in the Security Testing Report.
Data and AuditBuilt for HIRAHIRA's stock record has to be defensible. Every figure in the system can be traced back to the person, device and scan that produced it.
Encryption at restAudit trailAWS Backup
6.1
Encrypted at rest, in HIRA's accountThe database and object storage are encrypted at rest inside HIRA's own AWS account, so data ownership and residency stay with the business.
6.2
Immutable audit trailEvery stock movement, QC status change, adjustment and scrap writes an audit record carrying the user, the device and the timestamp.
6.3
Traceable to the scanAudit reports cover user activity logs and complete inventory movement history, so a variance can be traced to the operator and the moment it happened.
6.4
Least-privilege data accessServices reach only the data their role needs, and infrastructure access runs on least-privilege IAM under an ISO 27001 programme.
6.5
Automated backup and recoveryPolicy-driven automated backups with point-in-time recovery, aligned to HIRA's own backup and disaster-recovery policy.
ISO 27001 certified programmeSecurity Testing Report before go-liveLeast-privilege IAMAutomated backups and recoveryData stays in HIRA’s AWS account
12 · Performance Management

Designed to stay fast as volume grows.

Performance is engineered across the whole path: rendering and caching at the front, a load balancer and stateless services in the middle, live sockets for instant updates, and continuous monitoring with load testing before go-live.

Fast dashboards

Server-side rendering and edge caching keep management views quick to load.

< 2s target

Responsive APIs

Stateless services and tuned queries keep interactions snappy under load.

p95 latency target

Real-time updates

Task assignment and alerts push instantly to tablets and handhelds.

Live sockets

Scales on demand

Horizontal scaling behind the load balancer absorbs peak-hour volume.

Elastic
How it holds up

The techniques behind the targets.

Targets above are design goals, confirmed and tuned during the performance and load testing phase, which is a formal deliverable of the project.

Throughput under peak loadunits / hr
Monitoring and alarmsAmazon CloudWatch tracks metrics, logs and alarms so issues surface before users feel them.
Load and peak testingThe system is tested under typical and peak usage, with results captured in a performance and load test report.
Data efficiencyIndexing, connection pooling and query tuning keep PostgreSQL fast as data grows.
Edge deliveryCloudFront serves assets close to each plant, cutting round trips and page weight.
13 · Infrastructure Architecture

AWS foundations, deployed to HIRA’s account.

Production runs in HIRA’s own AWS account, so ownership and data residency stay with the business. Silwatech maintains dedicated development and QA environments throughout delivery. Beneath the applications sit the AWS building blocks: EC2 compute for the backend services, a managed PostgreSQL database, and the isolation, security, delivery and recovery services around them.

Environment 01

Development

Active build and continuous integration during each sprint.

Silwatech managed
Environment 02

QA / Staging

Controlled pre-production testing and release validation.

Silwatech managed
Environment 03

Production

Multi-AZ, high availability, monitored and backed up.

HIRA AWS account
AWS building blocks
Amazon EC2Application servers, auto scaled
Amazon VPCNetwork isolation
Load BalancerTraffic distribution
API GatewayManaged API entry
RDS PostgreSQLManaged database, Multi-AZ
Amazon S3Object storage
CloudFrontContent delivery
AWS WAFApplication firewall
Certificate ManagerTLS and SSL
AWS IAMAccess management
CloudWatchMonitoring and logs
AWS BackupAutomated backups

HIRA provides the production AWS account, the production application and database servers, domain and DNS, SSL certificate, SMTP, and the backup, disaster-recovery and cloud security policies, along with recurring cloud costs. Silwatech provides application deployment, environment configuration and release support.

14 · Project Execution Process

Planned like Waterfall, delivered like Agile.

The five phases of the Statement of Work (Discovery, Design, Development, Testing & UAT, and Go Live & Hypercare) are planned up front for predictability, with development running in short sprints and QA built into each one. HIRA sees working software early and often. Select a phase to see its deliverables.

Discovery

Workshops with business stakeholders validate workflows, warehouse procedures, transportation processes, SAP touchpoints, master data, roles, reporting and the final implementation scope.

Deliverables
Discovery WorkshopsBusiness Process ValidationBRD & FSDSolution ArchitectureUI WireframesImplementation Roadmap
Inside developmentSprint planBuildQADemoRepeat every sprint
15 · AI-Assisted Delivery

AI accelerates the build. Engineers own the outcome.

Silwatech uses AI across the delivery lifecycle to move faster and hold patterns consistent, with human review, security scanning and IP-safe practices wrapped around everything that ships. It compresses timelines without touching the continuous QA that protects quality.

Scaffolding and boilerplate

NestJS modules, Flutter widgets and Next.js pages generated to the team’s own standards, so engineers start from structure, not a blank file.

Test generation

Draft unit and integration tests produced alongside features, lifting coverage without slowing the sprint.

Code review assist

AI-assisted static analysis flags issues and inconsistencies before they reach human review.

Integration mapping

Faster mapping of SAP business objects and adapter stubs, reviewed and hardened by the integration team.

Documentation

Functional specs, API references and release notes drafted directly from the codebase and kept current.

Requirements to backlog

Discovery notes turned into structured, estimable backlog items for the team to refine.

How we keep it safe
Human review on every changeNo AI-generated code merges without engineer review and approval.
No client data in promptsSecrets and HIRA data are never shared with external AI tools.
Security and licence scanningGenerated code is scanned for vulnerabilities and licence compliance.
Critical logic validatedSAP integration and production logic are always human-verified.
Why it matters for HIRA

Shorter timelines, steadier quality.

Routine work is accelerated so senior engineers spend their time on architecture, integration and the edge cases that actually carry risk. Delivery speeds up while QA stays continuous.

Faster sprintsConsistent patternsQA unchanged
16 · Project Schedule

Twenty-six weeks, five milestones, one go-live.

A hybrid plan with overlapping workstreams and UAT checkpoints along the way. Fifteen specialists run discovery and design, WMS and TMS web development, tablet and RF applications, SAP integration, hardware installation, QA and deployment in parallel wherever it is safe to do so. Hover any bar for its timing.

M#1
M#2
M#3
M#4
M#5
UAT
Go Live
UAT checkpoints
Discovery & Design
Web Platform (WMS)
Web Platform (TMS)
Tablet & RF Applications
SAP Integration
Hardware Installation
QA / Testing
DevOps / Deployment
UAT
Go-Live & Hypercare
135791113151719212325
Resource matrix

A dedicated fifteen-person team across engineering, design, QA and DevOps.

Project Manager×1
Business Analyst×1
Technical Lead×1
Sr. Backend Developer×3
Sr. Frontend Developer×3
Flutter Developer×2
Sr. UI Developer×1
Sr. UI/UX Designer×1
QA Engineer×1
DevOps Engineer×1
15 specialists

Schedule and milestone dates are indicative and refined during the Discovery phase.

17 · Future AI & Scale

Where the platform goes once the data is flowing.

The SOW's AI-assisted capabilities, sequenced. Once the core is live and SAP-synced data is stable, the same platform becomes the foundation for AI that removes manual decisions on the floor, and for scaling to additional warehouses, plants, companies and distribution centres. Visionary and explicitly outside the current project scope.

Near term
After stabilisation
AI-assisted exception detectionPatterns in posting failures, variances and delays surfaced before they become operational problems.
AI-assisted operational dashboardsNarrative summaries of KPIs and exceptions, so managers read what changed rather than scanning tables.
AI-assisted predictive alertsContext-aware notifications that anticipate stock-outs, missed cut-offs and SLA risks, and quieten what does not matter.
Mid term
Once patterns are learned
AI-assisted inventory analysisAging, shrinkage and slow-mover patterns identified automatically, with suggested actions.
AI-assisted demand pattern analysisReceiving, production and dispatch rhythms learned to sharpen wave planning and replenishment.
AI-assisted document processingPODs, delivery challans and supplier documents read and filed automatically against their transactions.
Long term
As the data matures
AI-assisted natural language searchAsk questions in plain language over live data, such as every QC-held pallet in a plant, without building a report.
AI-assisted warehouse insightsSlotting, travel-path and capacity recommendations tuned to how each plant actually moves.
IoT and predictive analyticsSensor enablement, predictive ETA and decision support as the platform scales to new warehouses, plants and companies.

An execution platform now, an intelligent one next.

The architecture, data model and integrations in this walkthrough are built so these capabilities, along with new warehouses, plants and companies, can be added without re-platforming.

Launch the live demoBack to top
18 · Live Demo

See the working product, not just diagrams.

The interactive demo puts the web dashboard, the platform's control tower, in front of the team, driven by realistic warehouse data. Every documented flow can be walked end to end: receiving through QC, putaway, production, finished goods, outbound waves, transportation and cycle count, with role-based navigation throughout.

rhira.share.silwatech.com/

Launch the interactive demo

Opens the clickable prototype in a new tab so the team can move through the real screens at their own pace during the meeting.

Warehouse executionReceiving → QC → putaway → production → outbound
TransportationShipments, carriers, tracking, POD, freight
Control & insightRole-based views, exceptions, reports, KPIs